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Licensed number of users already reached.

Posted 24 janv. 2013, 05:16 UTC−5 Fluid & Heat, Heat Transfer & Phase Change, Computational Fluid Dynamics (CFD) Version 4.3a 2 Replies

Nithin
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Dear sir,

I am from IIT Madras and I am using an institute license. While opening the heat transfer module in COMSOL, it is saying "Licensed number of users already reached.". Can I know what the problem is? And, how can I solve it??
2 Replies Last Post 24 janv. 2013, 05:41 UTC−5
Ivar KJELBERG COMSOL Multiphysics(r) fan, retired, former "Senior Expert" at CSEM SA (CH)
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Posted: 1 decade ago 24 janv. 2013, 05:36 UTC−5
Hi

probably you have a floating licence, and there are several people using the licences, but you might have more of the main licence and fewer of the toolboxes, then you can get a general COMSOL licence but not be able to load a particular toolbox (or you might not have that licence at all)

You must contact your system administrator and ask him to see who are using the licences, and maybe it's someone that has forgotten to close COMSOL and is not even using it. This is what happens the most often with floating licences, some discipline is required, it's like returning the books in the bookshelf of the library so the next person can use it ;)

--
Good luck
Ivar
Hi probably you have a floating licence, and there are several people using the licences, but you might have more of the main licence and fewer of the toolboxes, then you can get a general COMSOL licence but not be able to load a particular toolbox (or you might not have that licence at all) You must contact your system administrator and ask him to see who are using the licences, and maybe it's someone that has forgotten to close COMSOL and is not even using it. This is what happens the most often with floating licences, some discipline is required, it's like returning the books in the bookshelf of the library so the next person can use it ;) -- Good luck Ivar
Nithin
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Posted: 1 decade ago 24 janv. 2013, 05:41 UTC−5

Hi

probably you have a floating licence, and there are several people using the licences, but you might have more of the main licence and fewer of the toolboxes, then you can get a general COMSOL licence but not be able to load a particular toolbox (or you might not have that licence at all)

You must contact your system administrator and ask him to see who are using the licences, and maybe it's someone that has forgotten to close COMSOL and is not even using it. This is what happens the most often with floating licences, some discipline is required, it's like returning the books in the bookshelf of the library so the next person can use it ;)

--
Good luck
Ivar


Thank You sir... It is very nice of you.
[QUOTE] Hi probably you have a floating licence, and there are several people using the licences, but you might have more of the main licence and fewer of the toolboxes, then you can get a general COMSOL licence but not be able to load a particular toolbox (or you might not have that licence at all) You must contact your system administrator and ask him to see who are using the licences, and maybe it's someone that has forgotten to close COMSOL and is not even using it. This is what happens the most often with floating licences, some discipline is required, it's like returning the books in the bookshelf of the library so the next person can use it ;) -- Good luck Ivar [/QUOTE] Thank You sir... It is very nice of you.

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